Client Information

 

Quick Links:

Proof Gallery Access Prints, Products and Package Collections Social Share Gallery App
Proof Gallery Navigation Adding to Shopping Cart Thumbnail Proof Sheet
Create a Favorites Folder Ways to Save Referral Rewards
Share Favorites Folder with Photographer Orders - General Info Write a Review
Decor Inspiration Checkout & Payment Copyright Information

 

 

 

Proof Gallery Access

  • Proof galleries are posted for 30 days and automatically expire.
  • Galleries can be reposted upon request for a one week period.
  • Access your gallery from the link provided to you in the invitation to view your gallery or the link on your Client Portal. 
  • The password is your last name, lowercase (if you have a common last name it will have your first initial: smithm).
  • The expiration date, which is 30 days after posting,  pops up as a reminder each time you enter your gallery.

 

Proof Gallery Navigation

  1. When you enter the gallery you will be in the ‘thumbnail view’.
  2. Click on an image to view larger; the ‘single image view’.
  3. To return to the thumbnail page, click on the gallery name in upper left

 

Create a Favorites Folder

Having a favorites folder makes selection of products in your shopping cart easier (you can drag and drop image choices for multiple image products from your favorites).

  • If you have any trouble, please reference the link for thorough instructions:

http://www.zenfolio.com/us/z/help/support-center - /customer/en/portal/articles/782852-creating-editing-and-sharing-a-set-of-favorites---for-visitors

  • If you do not see your favorites folder; make sure you are logged in.  Go to www.tonyaperme.com > Connect > Login 
  •  The Client Login information will be what you set up when you started your favorites folder (not necessarily the same as your Gallery Login).

 

Sharing with the photographer

I am happy to provide feedback, you can share the favorites folder with me

 

Décor Inspiration

  • Everyone’s décor style is unique but we are happy to provide feedback and consultation to make the process easier if you are unsure what works best for you.
  • Reference our resources (below)
  • We are happy to do a home consultation
  • Want to see a mock up?  Send us a photo of your wall!
  • Pinterest: https://www.pinterest.com/tonyapermephoto/
  • View an inspiration web site provided by one of our premiere labs:  http://www.acuratedhome.com
  • We’ve included a print out of a few wall display inspiration ideas in your packet and we can show you what your images would like in the layouts!     

 

 

Prints, Products and Package Collections

  • We offer a wide variety of prints and products. 
  • We also offer a few of our most popular items as bundled discounted collections.
  • If you don’t see what works for you, we offer custom collection discounts when minimums are met.
  • Your packet has a sheet with current size and product options for reference.  You can also view the print and product options and prices in the shopping cart of gallery.

 

 

Adding to the Shopping Cart

  1. When you are in the single image view you will see a few featured items on the right side of the screen. 
  2. Click “View all products”. 
  3. You will see the packaged collections on the top. 
  4. Scroll down to view categories available.
  5. Click on a category to view options and sizes
    • Once in a category you will be able to change the size/option via a dropdown menu (highlighted in orange)

 

 

Ways to Save:

  • Orders placed within the first seven days of posting are eligible for a 10% discount.  Please see your invite email for the code to enter upon checkout.
  • Bundled session packages are eligible for 10% savings on all orders
  • Custom Package information is included in your email gallery invitation.

 

 

Orders - General Info

  • Please note; due to different vendor fulfillment orders may be split (this means they may require individual payment and will also arrive in different shipments)
  • All orders are sent to the photographer for approval.
  • All images ordered will be individually inspected for basic clean up, retouch and optimization.  This includes: dust removal, cropping, color balance and exposure correction, removal of unwanted background details. 
  • Extensive retouching is available and a quote will be given upon request.  Please inquire about any specific concerns.
  • Please allow 1-2 weeks for standard delivery of print and canvas orders. 
  • Storybooks and albums have 4-6 week production time
  • Digital orders have 2-3 week production time
  • Every effort is made to expedite all orders.  
  • Be sure to complete the checkout process.

 

 

Checkout/Payment

  • Follow the prompts for easy checkout and payment. 
  • If you have a Gift Certificate or Coupon you will need to input the code during checkout.
  • Coupons are entered before payment
  • Gift Certificate codes are entered as a payment option
  • Coupons and Gift Certificate codes can be used on the same order
  • Items may bill and ship separately.
  • You will be able to pay with a credit/debit card, PayPal or Gift Certificate.
  • If you are taken to PayPal as the only option you can still pay with a credit card (or eCheck with bank account info) by clicking the lower payment dropdown menu “Pay with credit or debit card”.

 

 

Social Share Gallery App

  • We offer complimentary social share galleries of the images in your order.

 

 

Thumbnail Proof Sheet

  • A proof sheet is included for easy future reference.  
  • Images on the contact sheet are proofs and have not been retouched or cropped. 

 

 

Referral Rewards

  • When a session is booked by your referral you will receive a  $100 print credit to use towards online orders.
  • The person you refer also gets a print credit!   It’s a win-win-win!

 

Reviews

It would be greatly appreciated if you would give us a review!   Your comments help others know what to expect when they work with me.  All it takes is a short testimonial describing our working experience.  For your convenience, here are a few links to choose from:

 

 

 

Copyright Information

The purchase of a print or electronic image from a professional photographer does not transfer the copyright of the image.  Copyright of all images produced from a photography session belongs to Tonya Perme Photography.  Clients have the right to use images for personal display. If you desire to use the image for anything beyond this, please contact Tonya to ask for written permission. If you want to use an image for any commercial purposes a new licensing agreement may be negotiated, and an additional fee may apply depending on the usage.   Tonya Perme Photography reserves the right to use images for promotional purposes, including online portfolio, wall display, sample products and event booth display.

 

 

Tonya is available to answer any questions you may have!  Please do not hesitate to contact us. 
Have a suggestion for a topic we should add to this page?  Please let us know.

 

 

 

Your business is appreciated and your satisfaction is top priority! 

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